CLAIMS
We hope you never suffer a claim, but if you do we’re here for you!
You can report a claim to our office or directly to the company if it is after hours, a weekend or an emergency.
Report to Agency
You can report a claim to our office directly.
During office hours of 8:00 a.m. – 4:30 p.m., all claims should first be reported to Sue Taylor, our Claims Coordinator, at (614)-848-3000.
If a claim occurs after hours, on weekends or holidays, you can do one of the following:
I. Call one of our partners or claims coordinator:
Ralph Guarasci 431-9858
Scott Egelhoff 325-8058
Sue Taylor 301-4342
2. Click on the tab below of the company you are insured with for additional contact info.
Cincinnati
Website: Cincinnati Claims Reporting
Phone: 877-242-2544
CNA
Website: CNA Claims Reporting
Phone: (877) 262-2727
Safeco
Website: Safeco Claims Center
Phone: (800) 332-3226
State Auto
Philadelphia
Website: Philadelphia Claim Center
Phone: (800) 765-9749
Progressive
Website: Progressive Claims
Phone: (800) Progressive (800) 776-4797
Travelers
Website: Travelers Claim Center
Phone: Personal Insurance: (800) 252-4633
Business Insurance: (800) 238-6225
Need Help Now?
If your home needs to be secured to prevent further damage, the following businesses may be able to come to your assistance:
Fire claims
Thompson Builders 614-863-9650 www.thompsonbuilding.com
Global Restoration 614-885-7700 www.globalrestoration.us
Campbell Restoration 614-833-1943 www.campbell-restoration.com
Roth Construction 614-777-4177 www.rothconstruction.com
Servpro 614-888-5700 www.servpro.com
Water Claims
Sure Clean 614-771-6688 www.sureclean.biz
Puro Clean 740-369-9500 www.puroclean.com
Servpro 614-888-5700 www.servpro.com
Stanley Steemer 800-steemer www.stanleysteemer.com
Roof Claims
Tim Newman Roofing 614-890-7397 www.newmanroofingcompany.com
Baker Roofing 614-451-1401
Plumbing Services
G&M Plumbing 614-263-1851
Radico – commercial only 614-299-4125